Hope this helps and do let us know if you need any assistance.Step 1: Right-tap any blank space on desktop and choose Personalize in the menu to open the Personalization window.
Note: Link applies to Windows 8.1 as well. If you don't have, let's create a new user account and check if the issue persists there.
If have different user account check the functionality in that user account. Note: After checking the functionality in clean boot, follow the suggestions under “How to reset the computer to start as usual after troubleshooting with If it works fine in safe mode with networking, let’s perform clean boot.Ĭlean boot will help us identify if any third party applications or startup items are causing the issue. Refer this link to start the computer in safe mode. Step 1: Start your computer in safe mode with networking and check if the issue persists. I would suggest you to follow the steps provided below and update us on the status of the issue.
Is your computer connected to a domain network? Fixes proposed seem to be what I have already tried through HP support, but none of the threads acknowledge whether the fix worked. I find similar questions to the same problem appear a few times on various Windows and HP support Forums dating back to 20. I have disabled the touch pad but the problem still exists. The latter seemed to work, but after a lengthier period of time, the problem came back. I’ve spent more than 5+ hour with HP tech support where they’ve tried everything from changing the font settings to downloading a new driver for the Synaptic Touch Pad. Sometimes, when sending an email the recipient will receive it in that size, but this is random as well. This first happened the first time I used the laptop to reply to an email and has subsequently happened in both Word, Outlook, IE, and using those same applications through a VPN to another server so I can work remotely. While typing the screen font size changes in appearance, either becoming larger or smaller. I purchased a new HP Pavilion 15 notebook about 3 weeks ago and have a frustrating issue.
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